VoIP · Wireline · Mobile

VoiceAlerts for Carriers

When a bad call slips through, it becomes the carrier's problem. VoiceAlerts gives your network the data to reduce KYC exposure, keep STIR tokens healthy, and stop fraudulent traffic before it lands on a CDR — or on your support queue.

Delivered as a managed service that fits your existing operations. Custom pricing for network-scale deployments.

CARRIER NETWORK PROTECTED STIR ATTESTATION A full · healthy FLAGGED PRE-CDR 3,820 today RND / DNC scrub Up to date KYC exposure Reduced Customer-service load Lowered ORIGINATING CLEAN CDRs
The challenge

When a bad call gets through, it gets your name on it.

Originating fraudulent or non-compliant traffic is a KYC failure waiting to be named. DNC/DNO violations and TCPA exposure attach to the carrier that signed the call. And when legitimate enterprise traffic gets mislabeled, the first complaint — and the customer-service load — routes straight back to you.

Regulators are no longer only watching enterprises. Under the current FCC enforcement posture, the carrier that signs a bad call with its token carries direct liability — and "we didn't know" is a weaker defense every quarter. The data to know is exactly what VoiceAlerts captures.

How VoiceAlerts helps

Clean traffic, healthy tokens, lower support load.

VoiceAlerts captures fraud signals across the U.S. voice ecosystem and turns them into action for your network — before bad calls reach a CDR, and before mislabeled traffic reaches your support queue.

Every signal is tied to a number and a timestamp, so your fraud, compliance, and network teams work from one defensible picture. The result is fewer bad calls signed, healthier STIR attestation, and a smaller complaint load from numbers that should never have been flagged.

  • Bad-actor traffic flagged before it hits your CDRs
  • STIR/SHAKEN token attestation health monitoring
  • FCC-aligned RND and DNC/DNO scrubbing evidence
  • Reduced KYC and TCPA exposure
  • Lower customer-service load from mislabeled traffic

What carriers get

  • Real-time bad-actor detection across the ecosystem
  • Defensible RND / TCPA safe-harbor evidence
  • STIR token health so attestation stays clean
  • Shared carrier-data signal across multiple networks
FAQ

Common questions.

How does this reduce our KYC exposure?

By surfacing bad-actor traffic before it's signed and routed, and by maintaining a defensible record of your RND and DNC/DNO scrubbing, VoiceAlerts helps you demonstrate that you acted on the data available — the heart of a safe-harbor position.

Do you work with our existing network?

Yes. VoiceAlerts is delivered as a managed service that complements your existing operations — there's no platform for you to build or maintain.

How does this lower our support load?

When legitimate enterprise numbers get mislabeled, the complaints route back to the carrier. Cleaner labeling and faster remediation mean fewer of those calls reaching your queue.

Is the data shared across networks?

VoiceAlerts operates one of the largest independent carrier-data networks in U.S. voice Shared signal across networks is part of what makes detection fast and accurate.

Get started

Protect your network and your subscribers.

Book a briefing to see live captures against your traffic, or talk to us about custom pricing for a network-scale deployment.

Get started

See what's hitting your network.

Book a 30‑minute briefing. We'll show you live captures from our production systems against traffic you originate, and a clear path to cleaner CDRs.

  • Live ecosystem data on traffic you originate
  • A compliance view across RND, DNC/DNO, and STIR
  • A managed-service rollout that fits your operations
Network-scale deployment? Get custom pricing.
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